Wisconsin Volunteer Coordinators Association

Voices for Volunteerism

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Speaker Presentations and Handouts:

Dana Litwin: Keynote Address

High Tech High Touch

Barry Altland: Keynote Address

What Is Your Leadership SuperPower?

Richard Lynch: Keynote Address

8 Trends in Volunteer Management

Session 1 (Thursday 9:45AM-11:00AM)

A. Networking On-line and Off-line

Lead by: Jody Weyers

Sweet . . . Our organization has 1,500 Facebook "likes"!! How do you turn those ?friends? or ?followers? into supporters for your organization? Jody Weyers will share tips she has learned over the years in connecting with people and businesses on-line and turning those connections into meaningful off-line relationships.

B. The Superheroes? Guide to Compassion

Lead by: Leah Thibodeau

Repeatedly working with people, especially those who are struggling, can eventually leave us numb to the pain of those we care about, or often our own. Even superheroes struggle sometimes. In this workshop, we?ll examine the fundamentals of compassion, and how it is evident in common superhero traits. We?ll learn how to identify and manage our own personal compassion kryptonite, leaving us open to caring for volunteers, clients, and most importantly, ourselves.

C. Getting Staff to Support the Volunteer Program

Lead by: Richard Lynch

(session was cancelled)

A good volunteer program is one that paid staff should support wholeheartedly. A good volunteer program makes staff more effective and increases their job satisfaction. Unfortunately, staff often make it difficult for the volunteer program to succeed. In this session, participants will learn three methods of helping staff see the volunteer program in terms of its true potential. They will also learn how to help staff do a good job of relating well with volunteers.

D. Hold ?em or Fold ?em:

How to Inspire, Fire, or Move Challenging Volunteers

Lead by: Dana Litwin

Every interaction with a volunteer is an invitation to stay, or an invitation to go? and sometimes, it is time for them to go! This funny and engaging session explores the serious and dreaded topic of what to do when a volunteer has worn out their welcome, with communication techniques and examples to ensure a challenging situation ends with the best results for all.

E. Google Drive You Wild:

Using Google Drive to Up Your Volunteer Management Game

Lead by: Shawn Steen

(no materials)

Learn to create and manage collaborative online documents like attendance rosters; volunteer applications, demographic, or satisfaction surveys; websites for recruitment or training purposes -all for FREE, using Google Drive! Attendees are encouraged to bring their laptops.

Session 2 (Thursday 11:15AM-12:30PM)

A. Understanding Disaster Volunteer Reception Centers

Lead by: Angela Loucks

The State of Wisconsin is asking every county to have a Disaster Volunteer Reception Center (or VRC). So what is it? How can you get involved? During this presentation you will be introduced to VRCs, including an overview of why they are important and what happens in a VRC. We can also help you get the ball rolling in your area!

B. Boundaries and Self-Care:

Protecting Volunteers from Compassion Fatigue

Lead by: Karen Cumblad

People who care and give of themselves to help others make committed and highly effective volunteers. But they are also the most vulnerable to compassion fatigue and other forms of burn-out. Learn how to protect and retain volunteers by encouraging healthy personal boundaries and self-care.

C. Becoming a Learning Leader for your Volunteers

Lead by: Barry Altland

Many leaders of volunteers are called upon in their roles to help others learn?missions, values, expectations, processes, new tasks and more. And we prepare to assume that role of Learning Leader. PowerPoint? Check. Notes? Check. Manuals? Check. Yet how many Leaders of Volunteer Engagement (LoVE) really know how to help others most effectively learn? Participants in this session will embrace how a Leader leads Learning for their volunteers to generate optimal results?impassioned engagement and exceptional performance!

Handout 1

D. Building the Justice League: The Importance of a Diverse Team of Volunteers

Lead by: Nik Shier & Norys Pina

This workshop will explore the importance of a diverse team of volunteers for every organization, provide tools for determining what your organization's needs are, and we'll share recruitment strategies. We will build a community dialogue and we need your voice, whether this is your first workshop on the topic or if you're an expert.

Handout 1

Handout 2

Handout 3

E. Valuing Volunteers:

Beyond the Independent Sector Rate (Part A)

Lead by: Dr. Jeffrey L. Brudney & Sue Carter Kahl

Volunteers make a significant impact beyond their hours served. This session uses an innovative research method to gather participant preferences for volunteer metrics. Attendees will participate in a research exercise and explore diverse ways of articulating volunteer value. Be sure to also register for Part B/Day 2 (Workshop 4E).Limited to 15; prefer those with at least 3 years experience leading volunteers.

Handout 1

Handout 2

Session 3 (Thursday 1:45PM-3:00PM)

A. Online Communication:

Three Successful tools for volunteer engagement

Lead by: Jenna L. Maschino

This workshop will present three user-friendly online communication tools proven to boost Volunteer engagement. This will be an interactive session, participants will be asked to bring their laptop, tablet, or cell phone in order to build example communications in each program.

B. Halmarks of a strong volunteer program

Lead by: Leah Thibodeau & McKenzie Carroll

Even superheroes need to start with the basics, then practice and build their skills. We'll take a look at the activities that create a solid foundation for your volunteer program. This is a great workshop for those newer to the profession, or those wishing to take a fresh look at their program.

C. Hop on. Do good.

Thinking innovatively (and on wheels) for a new model of volunteer engagement

Lead by: Sue Millin & Melanie Gonring

We know people want to help; it?s just hard to find the time. That?s why we developed the Do Good Bus, to turn people?s good intentions into action. Using the Volunteer Center of Washington County?s Do Good Bus as a model, we?ll work together to help you develop creative ways to draw new volunteers to your organization.

D. So, you have a Justice League, now what?

Lead by: Nik Shier & Norys Pina

The Importance of a Diverse Team of Volunteers. We'll move beyond identifying volunteer needs and outlining recruitment strategies and discuss the skills and cultural competencies necessary for retaining a team of diverse volunteers. We'll explore our own implicit biases and the effects of microaggressions, discuss fostering respect between volunteers, and outline opportunities for further education.

Handout 1

E. The truth about burnout and volunteer resource managers

Lead by: Melissa Heinlein Storti, PHD & Jeffrey L. Brudney, PHD

Volunteer resource managers seek ways to avoid volunteers from burning out. When such energy is placed on caring about others, we often forget to take care of ourselves first. Whether you have been in the field for one year or 10 years, this session is for you.

Handout 1

Session 4 (Friday 9:30AM-10:45AM)

A. Keeping the Bad Apples Out of Your Organization

Lead by: Glen Tilot

This workshop will examine the "standards of the industry" background checks that should be completed by agencies. Web sites, costs associated with checks, and policies that should be in place for conditions to accept or reject a volunteer applicant.

B. Leading Orientation and Onboarding for Your Volunteers

Lead by: Barry Altland

What is the difference between Orientation and Onboarding? Why are they so important? What should they each include? And what can a Leader of Volunteer Engagement (LoVE) do to make all these learning initiatives as purposeful and effective as possible? Participants in this session will engage in meaningful interaction and skill practice that helps them design and execute a meaningful Orientation and Onboarding initiative for their developing volunteers!

Handout 1

C. Thinking Outside of the Box: How to Bring New Ideas to Your Organization

Lead by: Jo Jones

(No Materials Available)

Thinking outside of the box is one of the ways to revitalize your programs and volunteers. In this workshop, you learn how to think outside of the box by discovering what your box is. By finding your box, you will be able to more effectively think outside of it. Participants will come out of this session fully understanding how to find their box and gain some useful ideas on how to reinvigorate their program.

D. Work With More Kapow!

Lead by: Jackie Mather, Ann Elise Trafford, & Natalie Holbrook

Learn what tools and processes help three millennials increase their productivity as volunteer coordinators. Struggling with organization? Learn about bullet journaling including tips and tools to make it a success for both professional and personal applications. Need to increase productivity? Explore four strategies to help establish simple systems to organize productive work processes from Cal Newport's book, "Deep Work." Finally, discover how easy it is to develop professional looking graphics using Canva, a free graphic design tool.

Handout 1

E. Valuing Volunteers:

Beyond the Independent Sector Rate (Part B)

Lead by: Dr. Jeffrey L. Brudney & Sue Carter Kahl

Volunteer value can be captured in diverse ways, but not all measures resonate with all stakeholders. Discover preferences of funders, nonprofit executives, and volunteer administrators (including some conference participants) in this session. We will then discuss the implications and feasibility of these preferences and what it means for your work with volunteers. (Open to all; NOT necessary to have registered for Part a)

Session 5 (Friday 11:00AM-12:15PM)

A. Is it difficult to put your cape on some days?

Lead by: Jayne Syrjamaki

(No Materials Available)

How do you motivate yourself to wear your cape on the days when your personal life flows into your work life? A discussion group on how you and others deal with challenges and get motivated to be a super hero on those days.

B. Apply your superpowers for a great volunteer event - Large and small group/event management

Lead by: Lori Hayes & Elizabeth Schneider

This interactive workshop will address the steps to prepare for a successful event. We will provide handouts and a work plan for you to utilize that you can adjust to your event. We will discuss how to manage 200 or 2,000 volunteers to be sure everyone has a rewarding experience and the project gets completed.

Handout 1

C. Seven Steps to targeting your recruitment message

Lead by: Richard Lynch

When agencies try to recruit volunteers they often waste a lot of time weeding out the ?wrong? volunteers. In this session, participants will learn a seven step process to target recruitment efforts to attract volunteers that are motivated to do the work that needs to be done.

Handout 1

D. Volunteer management software: an overview of options

Lead by: Shawn Steen

We?ll go over a variety of available Volunteer Management Software and compare costs, features, and options ?from the free online software offered by SignUp, to Volgistics, which can run hundreds of dollars every month but gives large agencies better flexibility with reporting. Whether you are a small agency looking for simple management software, or a large agency hoping to turn data into funding, let?s explore what software might be best for you!

Handout 1